Payment is required at the time of order. You may pay securely by credit card through either PayPal or Google Checkout.
Orders are usually shipped within 48 hours of cleared payment (e-checks are held by the payment service for anywhere from 3-14 days), excluding weekends and holidays. Most customers receive their orders in 3-10 days.
Each item we sell has a predetermined weight that is used to calculate shipping charges. Item weight is automatically combined when multiple products are purchased at the same time, thereby giving you the best possible savings on shipping and handling. Buy more and SAVE with combined shipping!
We stand behind every product we sell and pride ourselves on our customer satisfaction record. However, please understand that due to the nature of the products we sell we cannot take returns on opened or used products, or products that do not have a manufacturer's seal. If you are not satisfied with your order, please contact us immediately at: firstname.lastname@example.org.
In the highly unlikely event you receive a damaged product, it may be returned for a full refund within 7 days of delivery, provided we have been notified prior to your sending it back. Returns must be properly packaged to insure no further damage to the item. We cannot take returns on opened or used products.
These terms apply whether you have read this agreement or not.